From Missed Calls to Fully Booked: How a Quebec Dental Clinic Transformed in 60 Days
Before BuiltBySystems
• Missed calls after hours left ~15 % of new-patient inquiries unanswered.
• Hygiene recall rate hovered around 62 %, leaving chairs empty.
• Manual insurance follow-ups consumed 25 staff hours per week.
• Google reviews stalled at 88 despite excellent service.
• Revenue growth flat for three consecutive quarters.
After 60 Days
• Automated 24/7 lead capture cut missed calls to near zero.
• Recall rate climbed to 86 %, keeping chairs consistently filled.
• Automated insurance claims and confirmations saved 18 staff hours weekly.
• Automated post-visit review requests raised reviews to 124 in two months.
• Projected +$42 k annual revenue from reactivated patients and fewer no-shows.
What Do We Do?
End the Paperwork Chaos. Run a Clinic That Practically Runs Itself.
Every hour your staff spends chasing insurance claims or calling no-shows is an hour they’re not with patients. We handle the repetitive work for you...
➤ Automated Reminders: Text, email, or call patients so confirmations happen without staff effort.
➤ Insurance Follow-Ups: Track and submit claims automatically—no sticky notes or manual checklists.
➤ Consistent Communication: Every patient gets timely updates, even outside office hours.
Result: a calmer front desk, shorter wait times, and a team free to focus on patient care.
Fill More Chairs, Automatically
A 24/7 Scheduling Engine That Never Sleeps
Your ideal schedule isn’t nine-to-five—and neither are your patients. Our system captures new inquiries the moment they arrive and keeps every chair filled:
Instant Lead Capture: New patients can book or confirm even at midnight.
Smart Cancellations: Openings are auto-filled from a waitlist within minutes.
Recall Campaigns: Brings inactive patients back before they drift to another clinic.
Recall Campaigns: Brings inactive patients back before they drift to another clinic.
Boost Retention & Reputation
Turn Satisfied Patients into Lifelong Advocates
➤ Automatic Review Requests: Triggered after each visit to build a wall of five-star testimonials.
➤ Reactivation Flows: Personalized follow-ups re-engage patients who are overdue for care.
➤ Referral Engine: Happy patients are encouraged to recommend your clinic to friends and family.
Your clinic’s reputation becomes a growth engine—working around the clock while you focus on dentistry.
What Clients Say About Our Business
“The automated follow-ups brought back dozens of inactive patients. I didn’t realize how much revenue we were leaving on the table until now.”
“Our front desk team saves at least 20 hours a week. Insurance claims and appointment reminders run automatically—staff can finally focus on patients.”
“No-shows used to cost us thousands each month. Since implementing the system, cancellations are down 40% and our chairs stay full.”
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“BuiltBySystems has transformed how we run the clinic. It feels like having a 24/7 assistant that never forgets a patient or a follow-up.”
“Our reviews have doubled in just two months. The system makes asking effortless, and new patients are finding us because of it.”